Refund policy

Return & Refund Policy

Last updated: September 30, 2026

At Trofeo Composites, we stand behind the quality of every carbon fiber part we sell. If you are not fully satisfied with your purchase, we will work with you to make it right.

30-Day Return Window

You may return most items within 30 days of the delivery date for a refund of the purchase price, minus return shipping costs.

Change-of-Mind Returns — 30% Restocking Fee

If you return an item because you changed your mind — meaning the part is not defective, not damaged in transit, and is the correct part you ordered — the return is subject to a 30% restocking fee, and you are responsible for return shipping costs.

Your refund will be calculated as: purchase price − 30% restocking fee − return shipping costs. Original outbound shipping charges are not refunded.

The restocking fee does not apply when the return is due to our error, a manufacturing defect, shipping damage, or an applicable warranty claim. In those cases you receive a full refund at no cost to you.

Return Eligibility

To be eligible for a return, items must be unused, uninstalled, and in original condition and packaging. Items damaged due to improper handling, installation, modification, or misuse are not eligible. The following are final sale and non-returnable: custom-made items, special-order parts, clearance items, and any item that has been installed or modified.

How to Start a Return

Email trofeocomposites@gmail.com with your order number and reason for return. We will respond within 1–2 business days with an RMA (Return Merchandise Authorization) number and instructions. Do not ship items back without prior written authorization. Unauthorized returns may be refused or subject to a restocking fee.

Refund Processing

Once we receive and inspect your return, we will notify you by email. Approved refunds are processed to your original payment method within 5–10 business days. Original outbound shipping charges are non-refundable unless the return is due to our error or a product defect.

Damaged or Defective Items

If your item arrives damaged or defective, contact us within 7 days of delivery with photos of the damage and packaging. We will arrange a replacement or full refund at no cost to you.

California Consumer Rights

If you are a California resident, you have additional rights under California law:

Song-Beverly Consumer Warranty Act: If a product does not conform to an applicable express warranty, California consumers are entitled to a repair, replacement, or full refund of the purchase price — including applicable taxes and return shipping costs — at no charge. This right applies regardless of our standard return shipping or restocking fee policy and is in addition to any other remedies available to you under law. No restocking fee is charged on warranty claims.
Song-Beverly Credit Card Act: Refunds for purchases made by credit card will be issued to the same credit card account used for the original transaction.

Exchanges

We do not process direct exchanges. To receive a different item, return your original purchase (if eligible) and place a new order.

International Returns

Customers outside the United States are responsible for all return shipping costs, customs duties, and import fees. We recommend a tracked shipping service. We are not responsible for items lost or damaged in return transit.