Privacy policy

Privacy Policy

This Privacy Policy describes how Trofeo Composites ("we," "us," or "our"), located in Los Angeles, California, collects, uses, and shares your personal information when you visit and make purchases from trofeocomposites.com (the "Site").

Information We Collect

When you visit the Site, we automatically collect certain information about your device, including your web browser, IP address, time zone, and some of the cookies that are installed on your device. As you browse the Site, we also collect information about the individual web pages you view, what websites or search terms referred you to the Site, and how you interact with the Site.

When you make or attempt to make a purchase, we collect personal information including your name, billing address, shipping address, payment information (including credit card numbers processed securely by our payment provider), email address, and phone number.

How We Use Your Information

We use your personal information to fulfill orders (including processing payments, arranging shipping, and providing invoices and order confirmations), communicate with you about your order status, screen orders for potential risk or fraud, and, when you opt in, provide you with information or advertising relating to our products or services.

Sharing Your Information

We share your personal information with third-party service providers who help us operate our business, including shipping carriers (e.g., UPS, FedEx, USPS), payment processors (Shopify Payments / Stripe), and analytics providers. These third parties are obligated to keep your information confidential and use it only to provide services on our behalf. We do not sell your personal information to any third party.

Cookies

We use cookies to help us remember your preferences, understand how you use our Site, and improve your experience. You may set your browser to refuse cookies; however, some features of the Site may not function properly without them.

Your Rights

If you are a California resident, you have rights under the California Consumer Privacy Act (CCPA), including the right to know what personal data we collect, the right to request deletion of your data, and the right to opt out of the sale of your data (we do not sell your data). To exercise these rights, contact us at support@trofeocomposites.com.

If you are in the European Economic Area (EEA), you have the right to access, correct, update, or request deletion of your personal information under the GDPR. Contact us at the address below to make such a request.

Data Retention

We retain your order information and personal data for as long as your account is active or as needed to provide you services, comply with our legal obligations, resolve disputes, and enforce our agreements.

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. The updated policy will be posted on this page with a revised date.

Contact Us

For questions or concerns about your privacy or this policy, please contact us at support@trofeocomposites.com or by mail at Trofeo Composites, Los Angeles, CA.